• AwesomeLowlander@sh.itjust.works
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    16 days ago

    This is a problem for somebody reviewing phones, but how much of a problem is it actually for the average user who will change phones once every few years? And will probably be doing so at a phone store where they can support it.

        • mjr@infosec.pub
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          16 days ago

          In most countries, getting a phone in a store is something done only by people happy to pay lots extra for a little human help, surely? The average user now signs up online and gets a phone in the mailbox.

          • Wigglesworth@retrolemmy.com
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            16 days ago

            If I asked my mom for her SIM card, she’d ask for her purse so she could attempt to find a credit card that doesn’t exist.

            She has no idea how a phone works in any capacity. I’m not being insulting about it, I am informing you of blatant and honest truth.

            My cousins, people my age are a hard maybe, I know two family members who went in-store recently. They treat their phones like cars. They use them and that’s as deep as it goes.

            • mjr@infosec.pub
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              16 days ago

              That’s not so informative without any idea of your age and thereby the ages of your examples.

              Many of them could still follow the assembly/card insertion instruction sheet with pictures that comes in the mail from the phone company, even without knowing which part is called a SIM.

              And maybe your area’s phone stores aren’t as notorious for overcharging as the UK’s.

              • Wigglesworth@retrolemmy.com
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                15 days ago

                I’m not teaching a class, here, bud. If you need me to tell you that running LineageOS isn’t somehow a skill equivalent to walking into a store, then we have some serious cultural differences between the US and EU regarding average luddite phone ownership.

                The stores don’t charge for helping you, no. It’s the same cost for service instore as out, at least in my experience. For all I know Tmobile started charging ‘install fees’ for putting sim cards in.

                America, age 37, nerd-coded

                • mjr@infosec.pub
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                  9 days ago

                  You’re the one talking about LineageOS, not me. I’m only saying the average user now in most countries isn’t walking into a store any more, but buying their phone online, having it shipped to them and following the pictorial setup instructions.

                  Stores here don’t directly charge for helping you, but they charge more for things: phones in store are often much more expensive than online (especially phone network shops - some of the broker shops sell closer to online prices), and they only sell a limited range of plans which usually don’t include the cheapest ones. The days of networks selling their locked phones much cheaper than unlocked ones seem to be over, when you add up all the charges over the minimum contract term.

                  Even the website of a phone company can be much cheaper than their own stores, and sometimes you can still get help from the stores if you have problems. The phone companies now all operate multiple brands and the brands without stores are even cheaper (Smarty and Voxi from VodafoneThree, Giffgaff from Virgin-O2, and so on).

    • BlackEco@lemmy.blackeco.com
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      16 days ago

      I wonder how much of a problem it is when you lost the phone that had your eSIM. If the registration flow requires SMS authentication, how are your supposed to register your eSIM on your brand new phone?

      • AwesomeLowlander@sh.itjust.works
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        16 days ago

        The carrier can bypass that authentication, so basically the same process as if you had lost your physical sim. Show up at the shop in person with id.

          • WhyJiffie@sh.itjust.works
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            16 days ago

            you are supposed to be able to have multiple, 1 or 2 of which can be active, and switch between them whenever you want.

            but afaik that’s only possible on rooted phones with openeuicc or another app like it, because by default only google’s own app is allowed to handle esim configuration, and that has limitations in what it allows.

            • timbuck2themoon@sh.itjust.works
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              16 days ago

              Kind of like the jack. They say removing it does this or that but all it really did was save the corporation a couple cents and was overall a downgrade and removal of functionality for the average person.