• AbidanYre@lemmy.world
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    14 days ago

    It’s like everyone forgot what a pain in the ass it used to be when Verizon was cdma and didn’t use sim cards.

  • AwesomeLowlander@sh.itjust.works
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    14 days ago

    This is a problem for somebody reviewing phones, but how much of a problem is it actually for the average user who will change phones once every few years? And will probably be doing so at a phone store where they can support it.

        • mjr@infosec.pub
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          14 days ago

          In most countries, getting a phone in a store is something done only by people happy to pay lots extra for a little human help, surely? The average user now signs up online and gets a phone in the mailbox.

          • Wigglesworth@retrolemmy.com
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            14 days ago

            If I asked my mom for her SIM card, she’d ask for her purse so she could attempt to find a credit card that doesn’t exist.

            She has no idea how a phone works in any capacity. I’m not being insulting about it, I am informing you of blatant and honest truth.

            My cousins, people my age are a hard maybe, I know two family members who went in-store recently. They treat their phones like cars. They use them and that’s as deep as it goes.

            • mjr@infosec.pub
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              13 days ago

              That’s not so informative without any idea of your age and thereby the ages of your examples.

              Many of them could still follow the assembly/card insertion instruction sheet with pictures that comes in the mail from the phone company, even without knowing which part is called a SIM.

              And maybe your area’s phone stores aren’t as notorious for overcharging as the UK’s.

              • Wigglesworth@retrolemmy.com
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                12 days ago

                I’m not teaching a class, here, bud. If you need me to tell you that running LineageOS isn’t somehow a skill equivalent to walking into a store, then we have some serious cultural differences between the US and EU regarding average luddite phone ownership.

                The stores don’t charge for helping you, no. It’s the same cost for service instore as out, at least in my experience. For all I know Tmobile started charging ‘install fees’ for putting sim cards in.

                America, age 37, nerd-coded

                • mjr@infosec.pub
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                  6 days ago

                  You’re the one talking about LineageOS, not me. I’m only saying the average user now in most countries isn’t walking into a store any more, but buying their phone online, having it shipped to them and following the pictorial setup instructions.

                  Stores here don’t directly charge for helping you, but they charge more for things: phones in store are often much more expensive than online (especially phone network shops - some of the broker shops sell closer to online prices), and they only sell a limited range of plans which usually don’t include the cheapest ones. The days of networks selling their locked phones much cheaper than unlocked ones seem to be over, when you add up all the charges over the minimum contract term.

                  Even the website of a phone company can be much cheaper than their own stores, and sometimes you can still get help from the stores if you have problems. The phone companies now all operate multiple brands and the brands without stores are even cheaper (Smarty and Voxi from VodafoneThree, Giffgaff from Virgin-O2, and so on).

  • kalleboo@lemmy.world
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    13 days ago

    The screen died on my wife’s iPhone, fine I have other spare iPhones aplenty she can switch to. But at some point she had accepted a prompt on the iPhone to switch to eSIM so we couldn’t just move a physical SIM over, you had to go through the “transfer eSIM” menus, which we couldn’t do because the screen was dead. The only option the carrier gave us was going to a physical store.

    I’m never switching my main carrier to eSIM, what a PITA for absolutely no upside.

    (they’re great for throwaway travel SIMs though)

    • 3abas@lemmy.world
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      13 days ago

      Your carrier is the problem. I just login to my carrier’s app on the new phone and boom new esim.

      • innermachine@lemmy.world
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        12 days ago

        So I have Xfinity and your supposed to be able to do this via web. I was riding my dual sport deep in the woods and lost my phone. Tried my damnest to activate an s21+ I had in a drawer and it kept kicking it back. I go to store and they cannot activate it as it’s “not supported by their network”. They try to sell me a new phone. I’m frustrated and on like day 3 no phone so I said fuck it I’ll buy the cheapest Motorola on the shelf, but under one condition. I refused to buy the phone or continue my contract unless they would give me a physical sim (they tried pushing the esim HARD). I got home, took the sim out of my Motorola, popped it into my “unsupported phone” and it worked fucking fine. Esims are just another complication and way to get tech illiterate into the store. As long as I can I will never let go of my physical sim ever again.

      • wondrous_strange@lemmy.world
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        13 days ago

        What a sane person would want to install a shitty carrier app just for that? There should be a way to do it via their web ui in the least

        • 3abas@lemmy.world
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          13 days ago

          Well, my carrier’s app isn’t super shitty, actually. No ads, no bloat, just account management.

          But… You get a new phone, you install the app and login to get your esim, then uninstall. Not exactly a difficult problem.

          • wondrous_strange@lemmy.world
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            10 days ago

            How do you how shitty it is or not? Have you examined their code? Do you trust them blindly to let them run arbitrary code on your device? They are preferring to shove their app into our devices for many many reasons that non of them are for our benefit.

            And uninstalling right after is closing the gate after the horses are long gone

            Edit typos

      • kalleboo@lemmy.world
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        13 days ago

        That’s not a solution. There is no other carrier that has the coverage I need.

        The problem with eSIM as a concept is that it puts too much responsibility on the carrier, and there are way too many shitty carriers out there, and with the cost of building a network and the limited amount of spectrum, mobile carriers are not a functioning free market.

        • fatalicus@lemmy.world
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          13 days ago

          That doesn’t mean that your carrier isn’t the problem.

          Just like the person you replied to, I to can just log in to my carriers app on a new phone and get eSIM fixed there if my old phone is in an unusable state.