cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
Telemetry is a useful technology that’s abused, like how recommendation feeds eventually turned into hate video broadcasts.
Opt-out telemetry is the only way to reliably get useful data from the silent majority. MS Office menus are better than others because Microsoft actually knows what normal people use. Paste was immediately promoted to be the first big button in the first tab after they sorted through Office 2003 telemetry data and saw the popularity of the feature.
I don’t think I can think of a software where I find the menu more confusing than in MS office products. But then again I’m probably not using computers like the average person.
Ok, maybe blender, but that also has so many more options that it’s not a fair comparison