Is this a thing? Because what comes to mind for me is “the market can remain irrational longer than you can remain solvent,” which just happens sometimes

Oh yeah. Very correct. They’re actively trying. I’m aware of some taco bells that have implemented AI ordering, but, as you said, people fucking hate it, and AI struggles with orders like “I’ll have 14,000 free waters” and then the system crashes for several minutes. People I know have consistently gotten meals comped because it’s failed in one way or another, so they’re abandoning it, for now