Yes exactly this. I try and explain a computer thing to someone and get ignored. That same person talks to some sales rep in the electronics store and comes away “ohh they said I need to buy super expensive antivirus, that’ll solve my issue with my screen resolution being too low”. 🤦
Interesting explanation of the psychology and I don’t necessarily doubt it, But I also offered a solution. The solution I’ve offered fixes the problem, the salesman’s solution sounds like it solves the problem but does not.
A solution without demand is worthless. At first the demand has to be created. Some people value understanding and are thankful but that’s a small minority.
People who can’t operate a computer will somehow become gods at following instructions if someone calls “from Microsoft”
Yes exactly this. I try and explain a computer thing to someone and get ignored. That same person talks to some sales rep in the electronics store and comes away “ohh they said I need to buy super expensive antivirus, that’ll solve my issue with my screen resolution being too low”. 🤦
The sales rep offered a solution to that person’s problem.
You want that person to be right which they perceive as you want to dominate them.
So they try to resist you while they are highly motivated to follow the instructions of the sales person.
Interesting explanation of the psychology and I don’t necessarily doubt it, But I also offered a solution. The solution I’ve offered fixes the problem, the salesman’s solution sounds like it solves the problem but does not.
A solution without demand is worthless. At first the demand has to be created. Some people value understanding and are thankful but that’s a small minority.
You mean from ‘The Microsoft’