The stores are told on a corporate level that items need to be stocked on certain shelves and all essential items (milk, eggs, whatever) need to be buried in the back behind anything that’s on sale so customers have to look at everything before getting the basics.
Workers are people who follow orders and have to live with the chaos and help customers actually find the item they’re looking for even though the company as a whole is the problem
The stores are told on a corporate level that items need to be stocked on certain shelves and all essential items (milk, eggs, whatever) need to be buried in the back behind anything that’s on sale so customers have to look at everything before getting the basics.
Workers are people who follow orders and have to live with the chaos and help customers actually find the item they’re looking for even though the company as a whole is the problem